She starred in and executive produced a new sitcom Zoe Ever After on the BET network in January 2016.
Throughout her career, she has sold over 40 million records worldwide, making her one of the best selling female artists of all time.
Norwood recalled that she appreciated the cancellation of the show as she was unenthusiastic about acting at the time, and the taping caused scheduling conflicts with the recording of her album. It was a good thing, because I could do what I had to do, because I wanted to sing." Norwood later summed up the songs on the album as young and vulnerable, stating, "I didn’t really know a lot—all I wanted to do was basically sing.
You can just tell that it’s a person singing from a genuine place, and also a place of basically no experience.
She resumed her music career in 1998 with the widely successful duet with fellow R&B contemporary Monica, "The Boy Is Mine", which went on to become the best selling female duet of all time, and one of the longest running number one singles in history.
Her second album, Never Say Never, sold 16 million copies worldwide, featured two number one singles, and earned Norwood her first Grammy Award.
In the 2010s, Norwood received a critical and commercial resurgence.
Exploiting the media's presumption of a rivalry between the two young singers, the song was one of the most successful records in the United States of all time, spending a record-breaking thirteen weeks atop the Billboard charts, and eventually garnering the pair a Grammy Award for Best R&B Performance by a Duo or Group with Vocal.
In 1993, amid ongoing negotiations with East West Records, Norwood's parents organized a recording contract with the Atlantic Recording Corporation after auditioning for the company's director of A&R Darryl Williams.
Initially broadcast to high ratings, the series' viewership dwindled and ended up running for only one season, but earned her a Young Artists Award nomination for Outstanding Youth Ensemble alongside her co-stars.
This launched her into international stardom, with films, endorsements, sold out concert tours, and her own line of Barbie dolls.
Throughout the 2000s, Norwood held a precarious position in the pop industry.
The album's success was equally widespread, and after extensive radio play of the single overseas, the label released it globally during the summer.